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FREQUENTLY ASKED QUESTIONS - CHOOSE MY CAR PARTS

What is a deposit part?

Manufacturer's deposit part: The part purchased is a part renovated by the equipment manufacturers according to strict specifications; less expensive but as reliable as a new part. The amount of the deposit (X€ TTC) is invoiced to you in addition to the price of the part purchased.

The deposit is refunded when you return the used part. 

[The return must be made in the same packaging as the new part received in your Mister-Auto order].

Alternators, turbochargers, cardan shafts, starters, calipers, injectors, power steering pumps can be offered as returnable parts (refer to the product description on mister-auto.ie).

Can I get assistance placing my order?

Would you like assistance in placing your order online? The Customer Workshop is at your disposal from Monday to  Friday from 10 am to 5 pm.

The members of the Customer Service can inform you about the products presented on the site and guide you through the steps of your order. 

Do not hesitate to contact us at 08 18 00 01 51 from Monday to Friday from 10 am to 5 pm (cost of a local call)

Our experts will assist you in your technical choices. In case of doubt about the diagnosis or the methods of disassembly and reassembly of complex parts, we advise you to consult an automotive professional before placing your order on our site. 

Only the products present on our site are offered for sale.

You can also consult the advice sheets produced by our specialists.

What is the OEM code?

The OEM (Original Equipment Manufacturer) code is a unique reference number that corresponds to the manufacturer's part number of a spare part.

This manufacturer's part number is usually found on the packaging of your old part. This is the code you need to enter when searching for a part by part number."

What types of parts can I find?

Are you looking for the best choice of parts? Mister-Auto offers you a selection of over 300,000 car parts and accessories.

Products from more than 90 equipment manufacturers are available. The best brands are offered (BOSCH, Valeo, Castrol, SKF, TRW, Monroe, Contitech, Luk, Purflux...). As well as new original parts from more than 50 car manufacturers (Peugeot, Citroën, Renault, Audi, Ford, BMW, Mercedes, Nissan...).

All spare parts available on Mister-Auto are approved and respect the European standards of quality and safety.

A great selection at competitive prices! Discover exclusively on Mister-Auto.ie, our range of Bölk and Bpro parts: new car parts for a tighter budget.

"How do I place my order online?

Ordering the right car part for your vehicle is easy!

Indicate your license plate number, your registration number or select, in the drop-down menus, the make of your vehicle, the model, then the engine.

Do you need help in choosing the right part? Do not hesitate to consult our advice sheets.

Finally, the purchasing process is simple:

- add your items in your cart,

- validate your cart,

- choose your delivery method in  48h or 72h,

- several payment options are available: credit card, PayPal, or bank transfer.

You can place an order by connecting to your customer account. You don't have a customer account? This is not a hindrance, you can order as a guest.

You will receive an order confirmation email, and then a package tracking email as soon as it is shipped."

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