This website uses different categories of cookies (subject to your consent when it is required) on your device to recognise your device's browser for as long as the cookie concerned is valid. The cookies policy applies to any product or service that links to this policy or incorporates it by reference.
The operator and controller of the website can be found in the Privacy Statement.
Please read this policy carefully before using this website. It explains how we use cookies and how you can manage them.
To go directly to the section to manage this website's cookies, click “Make your choice about cookies”.
A “cookie” is a small file that our website asks your browser to store on your device (computer, smartphone, tablet, etc.), when you visit this website. The word “cookie” is in this policy also used for other digital measurement technologies, such as web beacons.
Thanks to cookies, we are able to present you customized web pages that best fit your needs in order to make your experience more personal. We also use third party cookies as indicated in this policy, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts. Some cookies are important for the functionality and are automatically activated when you visit the website. Some cookies allow us to provide you with services and functions that best suit your needs, and to tailor our service to ensure easy and fast operation of the website.
The first time you access our website, you are informed via a respective banner about the use of cookies and the related cookie category. The individual cookies are described below.
You can access our cookies management tool to manage your cookie preferences for each cookie category (except technical cookies, which are essential and cannot be switched off in our systems) by clicking the respective button in the cookies banner.
In the following section, we will inform you about the cookies used on our website. If you do not agree to the setting of individual cookies, you can deactivate the respective cookie by clicking the provided link. If there are no direct links to deactivation for some cookies, you can restrict the use of cookies in your browser settings.
We may use the following categories of cookies on this website :
Some of the cookies are provided by third parties, but we do not allow cookies to be used for purposes other than explained in this Policy.
(i) Technical cookies (essential) enable our users to navigate the website and use its features. These cookies cannot be switched off in our systems.
We use technical cookies to:
You can set your browser to block or alert you about these cookies, but you may encounter some difficulties to access the website or its services.
Please find the description of technical cookies used on our website here:
| Cookie | Provider | Purpose | Retention term |
|---|---|---|---|
| Algolia Search | Algolia | This is needed to enhance the search bar function on the app. The cookie ensures quick and accurate search results. | |
| algoliasearch-client-js | Algolia | This is needed to enhance the search bar function on the website. This cookie ensures quick and accurate search results. | Ongoing |
| _ALGOLIA | Algolia | This is needed to enhance the search bar function on the app. The cookie ensures quick and accurate search results. | 6 months |
| __cf_bm | CloudFlare | Used to distinguish human beings from robots | 1 day |
| __cfduid | CloudFlare | Used to detect malicious users and ease access for legitimate users | 1 month |
| __cfruid | CloudFlare | Used for load balancing, supplying website content and enabling a DNS connection | Session |
| Firebase Crashlytics | Firebase (Google) | This tracks bugs and crashes on the app | |
| Firebase Remote Config | Firebase (Google) | Helps to manage subscriptions / tests, adjust remote content and keep the app running | |
| Firebase Storage | Firebase (Google) | Enables the cloud to store data that will be used by the app to allow it to function correctly | |
| CONSENT | Used to detect whether the user has accepted the marketing category in the cookie banner. This cookie is needed to comply with the website's General Regulation of Data Protection (GRPD) | ||
| G_AUTHUSER_H | Used by the Google single sign-on | Session | |
| G_ENABLED_IDPS | Used to log on to the website with a Google account. | Ongoing | |
| PlayCore Library | This helps establish the link between the android app and Google Play Store (Example: initiating updates on the app) | ||
| rc::a | This cookie is used to distinguish human beings from robots. This helps the website create valid reports on its usage. | Ongoing | |
| rc::b | This cookie is used to distinguish human beings from robots. | Session | |
| rc::c | This cookie is used to distinguish human beings from robots. | Session | |
| abtestnws | Mister Auto | Used to facilitate the phased deployment of features. | 1 year |
| check_geolocalisation | Mister Auto | Used to retain the country selected by the website user | 100 days |
| client_country | Mister Auto | Remembers the client's country (to redirect them to the website version for their own country) | 1 year |
| client_navigation | Mister Auto | Detects the type of device connected | 1 day |
| client_session | Mister Auto | Helps to get the customer logged on if they have registered on Legacy | 1 year |
| cookieConsent | Mister Auto | Stores customers' personal choices on the cookie banner | 6 months |
| I18N_REDIRECTED | Mister Auto | Used to determine the user's preferred language. Allows the website to define the user's preferred language when they first visit the website. | 1 year |
| MA_DATA_FROM | Mister Auto | Allows the basket feature to work correctly | 1 day |
| shopping_cart | Mister Auto | Used to ensure that the add-to-basket feature functions | 1 year |
| tooltip_display | Mister Auto | Allows the display of tool tips for help with page listing | 13 months |
| tyres_filtered_dimensions | Mister Auto | Element chosen in the tyre selector | 100 days |
| vin | Mister Auto | Stores the VIN if the user searches for vehicle registration information (presented to the customer for reinsurance) | 3 months |
| vin_associate_ktype | Mister Auto | Stores the vehicle ID associated with the VIN | 3 months |
(ii) Audience tracking cookies collect information on how users use our website (audience measurement) and the user’s internet activities. They help us improve the features of our website, see the areas of greatest interest to our users, and learn more about the effectiveness of our advertising campaigns. All this helps us offer our users the services and functions that best meet their needs.
We use tracking cookies to:
Please find the description of audience tracking cookies used on our website here:
| Cookie | Provider | Purpose | Retention term | Cookie-Blocking / withdrawal |
|---|---|---|---|---|
| AF_BANNERS_SESSION_ID | Appsflyer | Assigns a user ID to a site visitor for a particular session | Session | https://www.appsflyer.com/legal/services-privacy-policy/ |
| AppsFlyer SDK | Appsflyer | Enables tracking of app downloads, especially those from paid campaigns | https://www.appsflyer.com/legal/services-privacy-policy/ | |
| Firebase Analytic | Firebase (Google) | Allows user tracking for the app. Acts as a bridge with Google Analytics. | https://policies.google.com/privacy | |
| _dc_gtm_[propriété_UA] | Google Analytics | Used by Google Tag Manager to control how Google Analytics script tags load. | 1 day | https://policies.google.com/technologies/partner-sites |
| _ga | Google Analytics | Saves a unique username that is used to generate statistical data on how visitors use the site. | 6 months | https://policies.google.com/technologies/partner-sites |
| _ga_[propriété_GA4] | Google Analytics | Used by Google Analytics to collect data on the number of times a user visits the website, as well as the dates of their first and most recent visits. | 6 months | https://policies.google.com/technologies/partner-sites |
| _gat | Google Analytics | Used to limit the rate of requests, thereby limiting data collection. | 1 day | https://policies.google.com/technologies/partner-sites |
| _gid | Google Analytics | Used to store and update a unique value for each page visited. | 1 day | https://policies.google.com/technologies/partner-sites |
| collect | Google Analytics | Used to send data to Google Analytics regarding the user's end device and browsing activity. Tracks internet users through devices and marketing channels | Session | https://policies.google.com/technologies/partner-sites |
| Google Analytics | Google Analytics | https://policies.google.com/technologies/partner-sites | ||
| _hjAbsoluteSessionInProgress | Hotjar | Locates the first page viewed by a user | Session | https://www.hotjar.com/legal/policies/privacy |
| _hjCachedUserAttributes | Hotjar | This cookie stores the user's attributes that are sent via the Hotjar Identify API whenever the user is not in the sample. These attributes will only be recorded if the user interacts with the Hotjar feedback tool. | Session | https://www.hotjar.com/legal/policies/privacy |
| _hjid | Hotjar | Assigns a user ID to a site visitor for a particular session | 1 year | https://www.hotjar.com/legal/policies/privacy |
| _hjIncludedInPageviewSample | Hotjar | Tells Hotjar whether the visitor is included in the data sample specified by the website's page view limit | Session | https://www.hotjar.com/legal/policies/privacy |
| _hjIncludedInSessionSample | Hotjar | Calculates the daily sessions limit | Session | https://www.hotjar.com/legal/policies/privacy |
| _hjTLDTest | Hotjar | When the Hotjar script is run, we try to identify the cookie's most generic pathway we should use, instead of the hostname of the page. This is done to ensure that the cookies can be shared between the sub-domains (if need be). To determine this, we try to store the _hjTLDTest cookie for various URL substring alternatives until it fails. After this has been verified, the cookie is deleted. | Session | https://www.hotjar.com/legal/policies/privacy |
| _hjUserAttributesHash | Hotjar | User attributes are cached via the hotjar API during a session to indicate when an attribute is changed and needs to be updated | Session | https://www.hotjar.com/legal/policies/privacy |
| VISITOR_INFO1_LIVE | Youtube | This attempts to assess users' bandwidth for pages with integrated YouTube videos | 6 months | https://policies.google.com/privacy |
| Youtube | Youtube | Collects data YouTube video viewer data on the tutorial video page | https://policies.google.com/privacy | |
| YSC | Youtube | Records a unique identification number to store statistics on YouTube videos viewed by a user. | Session | https://policies.google.com/privacy |
(iii) Advertising partners’ cookies, including re-targeting cookies, enable our advertising partners to send the users targeted and personalised ads. Re-targeting cookies are stored on the user’s device during browser sessions. They enable advertising of our products by email, or on partner and social media websites for users who have been interested in our products.
We use advertising partners’ cookies to:
Please find the description of advertising partners’ cookies used on our website here:
| Cookie | Provider | Purpose | Retention term | Cookie-Blocking / withdrawal |
|---|---|---|---|---|
| _uetsid | Bing Ads | Audience tracking | 1 day | https://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard |
| _uetvid | Bing Ads | Audience tracking | 16 days | https://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard |
| MUID | Bing Ads | Audience tracking | 1 year | https://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard |
| cto_bundle | Criteo | Targeted advertising | Session | https://www.criteo.com/privacy/how-we-use-your-data/ |
| Firebase Messaging | Firebase (Google) | This allows messages to be sent via notifications on smartphones of customers who have the app (push notification) | https://policies.google.com/privacy | |
| NID | This records a unique identification number for the device of a repeated user. This identification number is used for targeted advertising. | 6 months | https://policies.google.com/technologies/partner-sites | |
| _gcl_au | Google AdWords | Tracks the conversion rate | 90 days | https://policies.google.com/technologies/partner-sites |
| ads/ga-audiences | Google AdWords | Used to recapture visitors who could migrate to different websites depending on their online behaviour. | Session | https://policies.google.com/technologies/partner-sites |
| gcl_aw | Google AdWords | Audience tracking | 90 days | https://policies.google.com/technologies/partner-sites |
| glc_dc | Google Search Ads 360 | Audience tracking | 90 days | https://policies.google.com/technologies/partner-sites |
| kk_leadtag | Kelkoo | Non-targeted advertising | 1 year | https://www.kelkoo.co.uk/company-pages/cookie-policy/ |
| __zlcmid | Zopim | Stores the identification number of the user's computer to authenticate the Chat widget. | 1 year | https://www.zendesk.fr/company/privacy-and-data-protection/ |
| zte# | Zopim | Records a Zopim Live Chat identification number that recognises a device during a chat session. | Session | https://www.zendesk.fr/company/privacy-and-data-protection/ |
(iv) Personalised cookies enable us to make more interesting offers to our users.
We use personalised cookies to:
Please find the description of personalised cookies used on our website here:
| Cookie | Provider | Purpose | Retention term | Cookie-Blocking / withdrawal |
|---|---|---|---|---|
| __utmzz | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | 10 days | https://www.abtasty.com/gdpr-compliance/ |
| ab-sr-tabid | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | Session | https://www.abtasty.com/gdpr-compliance/ |
| ABTasty | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | 13 mois | https://www.abtasty.com/gdpr-compliance/ |
| ABTastyData | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | https://www.abtasty.com/gdpr-compliance/ | |
| ABTastyDomainTest | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | Session | https://www.abtasty.com/gdpr-compliance/ |
| ABTastyGeoloc | AB Tasty | Used to track visitors on several websites and thereby display adverts tailored to the user's preferences | Session | https://www.abtasty.com/gdpr-compliance/ |
| ABTastySession | AB Tasty | Used as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. | Session | https://www.abtasty.com/gdpr-compliance/ |
| ABTastyUA | AB Tasty | Used to track visitors on several websites and thereby display adverts tailored to the user's preferences | Session | https://www.abtasty.com/gdpr-compliance/ |
| aaaaaaaaa8dd4644576484e13987ebe45452728bf | Beyable | Contains the session identification number (pending visit). | 30 minutes | https://beyable.com/optout/ |
| aaaaaaaaa8dd4644576484e13987ebe45452728bf_cs | Beyable | This specifies campaigns displayed during the current session. | 30 minutes | https://beyable.com/optout/ |
| aaaaaaaaa8dd4644576484e13987ebe45452728bf_v | Beyable | Contains intersession information (total number of pages viewed, total time spent on the site, etc.) | 13 months | https://beyable.com/optout/ |
| aaaaaaaaa8dd4644576484e13987ebe45452728bf_loc | Beyable | Contains the exact geographical location or IP address of the internet user (longitude and latitude). | 30 minutes | https://beyable.com/optout/ |
| beyable-groupforAB1 | Beyable | Contains the persistent attribution to the visitor's test or control group | 13 months | https://beyable.com/optout/ |
| beyable-MustBeDisplayed | Beyable | Indicates whether the internet user is part of a test group | 13 months | https://beyable.com/optout/ |
| beyable-rgr | Beyable | Indicates whether the customer is online (registered). | 13 months | https://beyable.com/optout/ |
| beyable-cart | Beyable | Contains the value of the basket contents (e.g. 32.99). | 1 hour | https://beyable.com/optout/ |
| beyable-cartd | Beyable | Contains information about the basket contents (product ID numbers, product URLs, product images). | 1 hour | https://beyable.com/optout/ |
| beyable-rgr | Beyable | Indicates whether the customer is registered | 13 months | https://beyable.com/optout/ |
| beyable-cli | Beyable | Indicates whether the customer has already placed an order. | 13 months | https://beyable.com/optout/ |
| beyable-TrackingId | Beyable | Specifies the customer's unique visitor identification number during their session. | 13 months | https://beyable.com/optout/ |
| t2s-analytics | Target2Sell | Ranking products on listing | 1 year | https://www.target2sell.com/en/gdpr/ |
| t2s-p | Target2Sell | Ranking products on listing | 1 year | https://www.target2sell.com/en/gdpr/ |
| t2s-rank | Target2Sell | Ranking products on listing | Session | https://www.target2sell.com/en/gdpr/ |
All future changes to our Cookie Policy will be posted on this website. You should therefore periodically review these in order to be aware of changes to our Cookie Policy. We will inform you in case of substantial changes, and seek your consent, where required.
By sending a letter to the following address: Mister Auto, Service Client, 19 Rue Alfred de Musset, 69100 Villeurbanne (France),
Or by email to the following address: dataprotection@mister-auto.com
Version: February 2021
See our Legal Notice for the full company details.
See our Privacy Policy Statement for more information on how we process your personal data.
